Privacy policy
Privacy Policy
About this policy
This policy explains how TampaHomeTree handles personal information in connection with our online store, orders and customer support.
Contact us at info@tampahometree.us with questions about this policy.
Information we collect
Depending on how you interact with the store, we may collect:
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Contact details, such as your name, email address and phone number.
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Billing and shipping addresses.
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Order details, including products purchased and order history.
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Payment-related information provided through checkout.
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Messages and information you provide when contacting us.
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Device, browser and website-interaction information collected through cookies or similar technologies, depending on the tools enabled and your choices.
Please do not provide information that is unnecessary for your order or support request.
How information is used
We use information as needed to process orders, arrange delivery, provide customer support, handle returns, maintain the website, prevent fraud and meet legal obligations.
Where permitted and consistent with your choices, information may also be used for marketing communications, analytics or advertising.
Service providers and other disclosures
Information may be shared with service providers that support the store, such as the ecommerce platform, payment processors, delivery providers and customer-support services.
Where enabled, analytics and advertising providers may receive information about website interactions. Applicable privacy choices depend on the tools in use and your location.
We may also disclose information where required by law or reasonably necessary to address fraud, security issues or legal claims.
Cookies and similar technologies
The store may use cookies and similar technologies for essential functions, preferences, analytics and advertising.
Use the store’s privacy controls, where available, and your browser settings to manage your preferences. Blocking some technologies may affect website functionality.
Information retention
Information is retained as needed for the purposes described in this policy, including order support, recordkeeping, dispute resolution and applicable legal requirements. Retention needs vary by information type and purpose.
Your choices and rights
Depending on your location and applicable law, you may have rights to request access, correction or deletion of personal information, or to opt out of certain processing, sale, sharing or targeted advertising.
Email info@tampahometree.us to submit a request. We may need to verify your identity before responding. Some information may need to be retained where legally permitted or required.
You can unsubscribe from marketing emails using the unsubscribe link. Necessary order and service communications may still be sent.
Security
No website or method of electronic transmission is completely secure. Please keep your account credentials confidential and avoid sending sensitive payment information by email.
Children’s information
The store is intended for general shopping and is not directed to children under 13. If you believe a child has provided personal information, contact us so we can review the situation.
Updates
We may update this policy to reflect changes in store operations or legal requirements. Material changes will be communicated as