Terms of Service

1. Overview

Welcome to TampaHomeTree. These Terms of Service govern your use of our online store and purchases made through it.

Please read these terms together with our Shipping Policy, Return and Refund Policy, and Privacy Policy before placing an order.

2. Using Our Store

You must have the legal capacity to make a purchase or act with appropriate authorization. You agree to provide accurate and complete contact, billing, shipping and payment information.

You may not use our website for unlawful purposes, submit fraudulent orders, interfere with its operation or attempt to gain unauthorized access to its systems.

If you create an account, keep your login details confidential and notify us if you suspect unauthorized use.

3. Products and Descriptions

TampaHomeTree sells electronics, home tools and general household products.

Review each product’s description, dimensions, specifications, compatibility requirements and included accessories before ordering. Contact us if you need clarification.

Product images are illustrative, and screen settings may affect displayed colors. This does not affect your right to receive products that match their description.

4. Prices and Payment

Prices and the applicable currency are displayed on the website. Any applicable taxes, shipping charges and eligible discounts are shown at checkout before payment.

Available payment methods are displayed at checkout. You must be authorized to use the payment method you provide.

If a material pricing or product-information error affects your order, we will contact you to explain the issue and available options. We will not charge a revised amount without your agreement.

5. Orders and Availability

Orders are subject to payment approval and product availability. An order confirmation acknowledges receipt of your order; it does not confirm that the order has shipped.

We may contact you if additional information is reasonably necessary to process your order.

If we cannot fulfill an order, we will notify you and arrange any required refund. We may decline or cancel an order where reasonably necessary because of suspected fraud, payment failure or a legal restriction.

6. Shipping and Delivery

We currently ship within the United States only.

Delivery options, charges and estimated timeframes are described in our Shipping Policy and any information provided before purchase.

Please check your delivery address carefully. If you notice an error, contact us immediately. Changes may not be possible once an order has entered processing or shipped.

If we cannot ship within the promised timeframe, we will notify you and provide the applicable options to accept a delay or cancel for a refund.

7. Cancellations, Returns and Refunds

Contact us as soon as possible if you wish to cancel or change an order. We cannot guarantee changes once processing or shipping has progressed. This does not affect applicable cancellation rights.

We offer a 14-day return-request period, subject to our Return and Refund Policy. Please review that policy for eligibility, instructions, shipping costs and refund information.

Contact us before sending an item back. Our business address is not automatically the authorized return destination.

8. Damaged, Defective or Incorrect Items

Contact us promptly if your order arrives damaged, contains an incorrect item or does not function as described.

Provide your order number and a description of the issue, with photographs where safe and helpful. Stop using any product that appears unsafe.

We will review the issue and explain the available resolution, as appropriate and required by applicable law.

9. Product Use and Safety

Use products according to their intended purpose, supplied instructions and safety warnings.

Before use or installation, confirm relevant requirements such as voltage, dimensions, connections and model compatibility. Seek qualified assistance where professional installation or servicing is required.

Do not continue using damaged electrical products, batteries or tools. Nothing in this section removes our responsibility for defective or misdescribed goods under applicable law.

10. Warranties and Consumer Rights

Any product-specific warranty is separate from our return policy. Review the product listing and included documentation for applicable warranty terms, or contact us before purchasing.

Nothing in these terms excludes or limits warranties, rights, liabilities or remedies that cannot lawfully be excluded or limited.

11. Website Content

Website text, graphics, logos and other content may be protected by intellectual property laws.

You may use the website for personal shopping and lawful reference. You may not reproduce or commercially exploit protected content without permission from the applicable rights holder, except where permitted by law.

12. Third-Party Services and Links

Our store may use third-party services for payments, delivery and other functions. Their applicable terms and privacy notices may govern your interactions with those services.

Links to external websites do not mean that we control or endorse their content. This does not reduce our obligations to you as the seller.

13. Privacy

Our Privacy Policy explains how personal information is handled in connection with the store.

Do not send passwords, security codes or full payment card details through email or customer-support messages.

14. Changes to These Terms

We may update these terms for future website use and purchases. Updates do not retroactively remove rights relating to an existing order.

The terms applicable when you place an order will govern that purchase, subject to applicable law.

15. Contact Information

For questions about these terms or your order, contact:

TampaHomeTree
104 Aiken St
Greenville, SC 29611
United States

Email: info@tampahometree.us
Phone: (864) 297-6365